Your Privacy Matters

Arnold Jewelers, Inc.
Effective Date: October 23, 2026
Website: https://arnoldjewelers.com

1. Introduction

Arnold Jewelers, Inc. (“Arnold Jewelers,” “we,” “us,” or “our”) values your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, purchase merchandise, request services, subscribe to communications, or otherwise interact with our business online or in person.

Arnold Jewelers is a family-owned jewelry business based in Largo, Florida. We offer new, vintage, and estate jewelry, engagement rings, pre-owned luxury watches, coins, currency, precious metals, collectibles, and related products and services.

This policy applies to ArnoldJewelers.com and to personal information collected through our related business operations, unless a separate privacy notice applies.

We encourage you to review this policy and contact us with questions about our privacy practices.

2. Information We Collect

Depending on your interactions with us, we may collect the following categories of information.

Personal and Contact Information

  • Full name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Customer account information
  • Communication preferences
  • Information voluntarily submitted through website forms, email, telephone, or text messages

Purchase and Transaction Information

When you purchase merchandise or use our services, we may collect:

  • Products purchased or considered
  • Order and transaction details
  • Purchase history
  • Shipping and delivery information
  • Returns, exchanges, and service requests
  • Payment status and transaction references
  • Jewelry repair, appraisal, custom-design, or buying-related information

Payments may be processed through third-party payment providers. We do not require customers to provide complete payment-card details through ordinary email or website contact forms.

Information Related to Selling Items to Arnold Jewelers

When customers request offers or sell jewelry, watches, coins, precious metals, trading cards, or other merchandise, we may collect information needed to evaluate items, complete transactions, verify identity when necessary, prevent fraud, and comply with applicable laws.

Automatically Collected Website Information

When you visit our website, certain technologies may collect:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device type and operating system
  • Approximate geographic location derived from IP address
  • Pages visited and referring websites
  • Website interactions and navigation activity
  • Session and cookie identifiers
  • Advertising and analytics identifiers
  • Search terms entered on our website
  • Shopping-cart and ecommerce interactions
  • Date, time, and duration of visits

The information collected depends on the technologies operating on the website and your applicable privacy preferences.

3. How We Use Your Information

We may use collected information for the following purposes:

Orders and Customer Service: To process purchases, fulfill orders, arrange shipping, manage returns, respond to questions, and provide customer support.

Jewelry and Related Services: To provide repairs, appraisals, custom jewelry design, product inquiries, buying services, and other requested services.

Website Functionality: To operate shopping carts, customer accounts, wish lists, forms, search features, and other website functions.

Marketing and Communications: To send newsletters, promotional offers, product announcements, abandoned-cart communications, and other marketing messages in accordance with applicable law and your preferences.

Analytics and Website Improvement: To evaluate website performance, understand visitor interactions, identify technical problems, and improve website functionality and customer experience.

Advertising Measurement: To measure advertising effectiveness, evaluate conversions, and support relevant advertising activities, subject to applicable privacy requirements and choices.

Security and Fraud Prevention: To detect suspicious activity, protect transactions, prevent fraud, and maintain website security.

Legal and Business Requirements: To comply with applicable laws, maintain required records, respond to lawful requests, and establish, exercise, or defend legal claims.

4. Cookies and Tracking Technologies

ArnoldJewelers.com uses cookies and similar technologies to support website functionality, analyze website performance, and assist with marketing activities.

These technologies may include browser cookies, pixels, tags, scripts, and local storage.

We use Cookiebot, a Consent Management Platform (CMP), to provide information about cookies and tracking technologies and allow visitors to manage applicable cookie preferences.

Cookie Categories

Necessary Cookies

These cookies and technologies support essential website functions, including security, shopping carts, checkout, customer accounts, and other services necessary for the website to operate.

Preferences Cookies

These cookies may remember visitor preferences and settings that improve website functionality and personalization.

Statistics Cookies

These cookies and technologies help us understand how visitors use our website, including page visits, navigation patterns, website performance, and interactions.

Marketing Cookies

These cookies and technologies may be used to measure advertising effectiveness, track conversions, support remarketing, and help deliver relevant advertisements.

Managing Cookie Preferences

Visitors can manage available cookie preferences through our Cookiebot consent interface.

Where applicable, visitors may accept optional cookies, reject non-essential cookies, or customize their preferences by category.

You may also change or withdraw applicable cookie consent through our website’s privacy-preference controls.

Cookie Settings: Click the black and white icon on the left corner of your page to withdraw consent.

Your browser may also allow you to block or delete cookies. Restricting certain cookies may affect website functionality.

5. Cookie Declaration

For transparency, we provide a detailed cookie declaration identifying cookies and trackers detected on ArnoldJewelers.com.

This declaration may include the name, provider, purpose, category, and duration of individual cookies and similar technologies.

The declaration is maintained through Cookiebot and may be updated as our website technologies change.

The Cookiebot declaration should be displayed directly on this page or linked through a dedicated Cookie Policy page.

6. Google Analytics and Google Tag Manager

We use Google Analytics 4 (GA4) to understand website traffic, visitor interactions, and website performance.

Google Analytics may process information such as:

  • Pages visited
  • Session information
  • Device and browser characteristics
  • Website interactions
  • Ecommerce events
  • Approximate geographic information
  • Referral sources

We also use Google Tag Manager to manage certain website scripts and tracking technologies.

Google Tag Manager assists with the deployment and management of website technologies; individual tags may process information according to their respective purposes and privacy settings.

For more information, visit Google’s Privacy Policy:

https://policies.google.com/privacy

7. Google Ads and Advertising Technologies

Arnold Jewelers uses Google Ads and related advertising technologies to promote our products and services and measure the effectiveness of advertising campaigns.

Depending on configuration and applicable privacy choices, these technologies may be used for:

  • Advertising conversion measurement
  • Website and telephone interaction measurement
  • Purchase and shopping-cart attribution
  • Remarketing and advertising audiences
  • Advertising campaign performance analysis

Some Google advertising technologies may communicate with Google advertising domains and services, including domains associated with DoubleClick.

We use applicable privacy and consent controls to manage these technologies in accordance with our configured settings and legal obligations.

8. Meta and Facebook Advertising

Our website uses Meta advertising technologies, including the Meta Pixel, to evaluate the performance of advertising campaigns on platforms such as Facebook and Instagram.

These technologies may process information concerning website visits, product interactions, shopping activity, and purchases.

Depending on your privacy preferences and applicable law, this information may be used for advertising measurement, campaign optimization, and relevant advertising.

For additional information, visit:

https://www.facebook.com/privacy/policy/

9. Microsoft Clarity

Arnold Jewelers uses Microsoft Clarity to better understand website performance and how visitors interact with our website.

Clarity may provide aggregated or session-based analytics, such as:

  • Navigation patterns
  • Click and scrolling behavior
  • Heatmaps
  • Website usability information
  • Session recordings or related interaction measurements

We use these insights to identify usability problems and improve the customer experience.

We seek to configure these technologies to avoid unnecessary exposure of information entered into sensitive website fields.

Microsoft’s privacy practices are described at:

https://www.microsoft.com/privacy/privacystatement

10. Email Marketing and Mailchimp

Arnold Jewelers uses Mailchimp and related ecommerce integrations to manage email communications, customer engagement, and marketing activities.

If you subscribe to our newsletter or otherwise provide your email address for marketing purposes, we may send:

  • New inventory announcements
  • Jewelry promotions and special offers
  • Educational content
  • Company updates
  • Product recommendations
  • Event information
  • Other relevant marketing communications

Certain ecommerce integrations may also support shopping-cart reminders and marketing performance measurement.

You can unsubscribe from promotional emails by selecting the unsubscribe link included in our marketing messages.

Unsubscribing from marketing emails does not necessarily prevent transactional communications regarding purchases, repairs, orders, or other services you have requested.

11. Text Messaging and Customer Communications

Arnold Jewelers uses customer-communication services, including Avochato or comparable providers, to facilitate text messaging and customer service.

These services may process information such as your telephone number, message content, communication history, and information associated with the interaction.

We may use text messaging for:

  • Order updates
  • Jewelry repair notifications
  • Customer-service inquiries
  • Appointment or service communications
  • Other requested communications
  • Promotional messages where appropriate consent has been obtained

Customers may opt out of applicable promotional text messages by following the instructions provided in those messages.

Message and data rates may apply.

12. Ecommerce, WooCommerce, and Third-Party Website Services

ArnoldJewelers.com operates using WordPress, WooCommerce, and additional website technologies.

These systems help us provide online shopping and related features, including:

  • Shopping carts and checkout
  • Product search and filtering
  • Customer accounts
  • Wish lists
  • Order management
  • Shipping and fulfillment
  • Contact and inquiry forms
  • Product reviews and external review displays
  • Website security and performance

Certain service providers may process information necessary to operate these features or provide related services.

We also use third-party services and integrations that may change as our website evolves.

13. Artificial Intelligence and AI-Assisted Content

Arnold Jewelers may use artificial intelligence (AI) and other automated tools to assist with the creation, editing, organization, optimization, and presentation of written content.

AI-assisted content may include:

  • Product titles and descriptions
  • Jewelry and gemstone educational articles
  • Blog posts and buying guides
  • Search engine optimization (SEO) content
  • Marketing emails and newsletters
  • Social media captions and promotional materials
  • Website category descriptions
  • General informational and educational content

AI tools are used to support our content-development process, improve efficiency, and help communicate information clearly.

AI-assisted content may be reviewed, edited, supplemented, or approved by Arnold Jewelers personnel before publication.

Although we strive for accuracy, AI-assisted content may occasionally contain errors, omissions, or outdated information.

Product-specific details, including gemstone characteristics, precious-metal content, condition, certification, availability, and pricing, should be confirmed through the applicable product listing or directly with Arnold Jewelers.

AI-generated or AI-assisted educational content is provided for general informational purposes and should not be considered a substitute for professional gemological, numismatic, financial, legal, or appraisal advice.

AI and Personal Information

Arnold Jewelers may use AI-powered business or content tools in connection with internal operations and content development.

Where personal information is processed through such tools, we seek to limit the information provided to what is reasonably necessary for the intended business purpose and apply appropriate safeguards.

We do not intend to use AI-generated website content as a means of secretly collecting personal information from visitors.

14. How We Share Personal Information

We may disclose personal information to trusted service providers and other recipients when reasonably necessary for legitimate business purposes.

These recipients may include:

  • Payment processors
  • Ecommerce and website-hosting providers
  • Shipping and fulfillment companies
  • Analytics providers
  • Advertising and marketing platforms
  • Email and SMS service providers
  • Security and fraud-prevention services
  • Professional advisers, including attorneys and accountants
  • Government authorities when legally required

Service providers may process information on our behalf or, in certain circumstances, under their own applicable privacy terms.

We may also disclose information when necessary to protect our legal rights, prevent fraud, comply with legal obligations, or complete a business transaction such as a merger or sale.

15. Sale, Sharing, and Targeted Advertising

Arnold Jewelers uses certain analytics and advertising technologies that may involve disclosures of online identifiers, browsing activity, or other information to advertising and analytics providers.

Some privacy laws define the terms “sale” or “sharing” broadly, including certain disclosures used for cross-context behavioral advertising, even when personal information is not exchanged for monetary payment.

Where applicable law provides a right to opt out of such activities, we provide appropriate methods for exercising that right.

We do not condition the purchase of our products or services on consent to optional advertising cookies where prohibited by law.

16. Privacy Rights for California and Other U.S. Residents

Depending on your state of residence and the laws applicable to Arnold Jewelers, you may have certain rights concerning your personal information.

These rights may include:

  • The right to know what categories of personal information we collect
  • The right to access certain personal information
  • The right to request correction of inaccurate information
  • The right to request deletion, subject to applicable exceptions
  • The right to obtain a copy of certain personal information
  • The right to opt out of certain sale, sharing, or targeted advertising
  • The right to limit certain uses of sensitive personal information, where applicable
  • The right to appeal a denied privacy request, where applicable
  • The right not to be unlawfully discriminated against for exercising privacy rights

Requests may be subject to identity verification and applicable legal exceptions.

To submit a privacy-related request, please contact Arnold Jewelers using the information in Section 23.

California-Specific Disclosures

For California residents, the categories of personal information potentially collected include identifiers, commercial information, internet or network activity, approximate geolocation information, and information voluntarily provided during customer interactions.

The sources, purposes, and categories of recipients are described throughout this Privacy Policy.

Where the California Consumer Privacy Act and its implementing regulations apply to Arnold Jewelers, additional statutory rights and disclosure requirements may apply.

17. Global Privacy Control and Browser Privacy Signals

Certain browsers and extensions transmit privacy preference signals, including Global Privacy Control (GPC), indicating that a visitor wishes to opt out of covered sale or sharing of personal information.

Where required by applicable law, we recognize and process qualifying opt-out preference signals in accordance with our technical capabilities and legal obligations.

GPC and traditional browser Do Not Track (DNT) settings are not identical. We do not treat all browser privacy signals as equivalent.

Visitors may also use available Cookiebot controls to manage optional cookies and tracking preferences.

18. Data Retention

We retain personal information for periods reasonably necessary to:

  • Complete transactions
  • Provide customer services
  • Maintain purchase and service records
  • Fulfill warranty and repair obligations
  • Comply with tax, accounting, and legal requirements
  • Prevent fraud
  • Resolve disputes
  • Enforce agreements
  • Establish or defend legal claims

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable requirements.

We may retain certain records after a customer relationship ends when legally required or otherwise permitted.

19. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

These measures may include website security technologies, access controls, service-provider protections, and other appropriate practices.

However, no website, electronic communication, or data-storage system is completely secure.

We cannot guarantee absolute security of information transmitted electronically.

20. Children’s Privacy

Our website is intended for a general audience and is not directed to children under the age of 13.

We do not knowingly collect personal information online from children under 13 without any authorization required by applicable law.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to address the situation.

We do not knowingly sell or share the personal information of minors in violation of applicable law.

21. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, payment services, and other online resources.

These websites may operate independently and maintain their own privacy policies.

Arnold Jewelers is not responsible for the privacy practices, content, or security of independently operated third-party websites.

We encourage visitors to review the privacy policies of websites they choose to visit.

22. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website technologies, services, or legal obligations.

Any changes will be reflected by updating the effective or last-updated date at the top of this policy.

Where required by law, we will provide additional notice of material changes.

We encourage visitors to review this Privacy Policy periodically.

23. Contact Us

If you have questions about this Privacy Policy, our handling of personal information, or your available privacy rights, please contact:

Arnold Jewelers, Inc.
12293 Seminole Boulevard
Largo, FL 33778
United States

Phone: (727) 586-0414
Website: https://arnoldjewelers.com
Privacy Contact Email: [email protected]

You may also contact us through the contact options available on our website.

We will review privacy-related requests and respond as required by applicable law.