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What are your store business hours?Monday to Friday 9am to 5pm and Sat 10am to 5pm. We do not allow customers through the doors 15 minutes prior to actually closing time to allow enough time for a transaction to take place before closing time.
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Are your jewelry and watch repairs done in house?Yes, we have two jewelers on staff and full operating workshop that you can see right when you walk through the doors.
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How long is your turn around time typically on a jewelry repair?Our turn around time usually runs 3 business days, exceptions are during holiday seasons and if we have to order in a special part to complete a repair.
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Do you really pay 90% for gold that people sell to you?We do! We pay 90% and up. We can even show you how to calculate gold prices so you can do that math yourself and see we are being honest.
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Are all of your Rolex watched guaranteed to be genuine and do they come with a warranty?All of our Rolex watches are carefully inspected inside and out to guarantee all of the parts inside and out are genuine, we stand behind our product 100%. All of our Rolex watches are sold with a 1 to 2 year warranty on the mechanics of the watch, depending on the age of the watch.
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Do you warranty your jewelry?Yes, we do! For our full warranty, Click Here.
